Privacy Policy — C2 Hawaii
Effective date: July 17, 2026
C2 Hawaii (“we,” “us,” “our”) is the Hawaii division of C2 Financial Corporation (Branch NMLS #1244222). This Privacy Policy explains how we collect, use, and protect information through our website (c2hawaii.com), our loan-officer portal, our email newsletter, and our social media tools. C2 Financial Corporation’s corporate privacy practices and Gramm-Leach-Bliley Act (GLBA) privacy notice also apply and govern in the event of any conflict.
Information we collect
- Information you give us: name, email, phone number, and similar details you submit through our website forms (contact, newsletter sign-up, “join our team”), and any information you provide when communicating with us.
- Loan and financial information: if you apply for or inquire about a mortgage, information is collected and handled under C2 Financial Corporation’s GLBA privacy notice, not this policy.
- Automatically collected information: standard website/usage data such as IP address, browser type, pages visited, and cookies, used to operate and improve the site.
- Social media account data (team members only): if a C2 Hawaii loan officer or team member connects their professional Instagram or Facebook account to our tools, we access that account solely to publish approved marketing content (such as daily mortgage-rate graphics) on their behalf and to read basic account/publishing status. We store the access token securely and do not collect, store, or sell the personal data of that account’s followers.
How we use information
- To respond to your inquiries and provide mortgage and related services.
- To send our newsletter and marketing communications you have opted in to receive (you can unsubscribe at any time).
- To operate, secure, and improve our website and tools.
- To publish approved marketing content to connected C2 Hawaii team social accounts.
- To comply with legal, regulatory, and licensing obligations.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (for example: email/newsletter platform, cloud hosting, analytics, and Meta Platforms for social publishing), under agreements that limit their use of it.
- C2 Financial Corporation and its affiliates as needed to provide services and meet compliance obligations.
- Authorities when required by law, regulation, subpoena, or to protect our rights and safety.
Meta Platform data
Our social publishing tools use the Meta (Facebook/Instagram) Platform. Use of data obtained through Meta is limited to publishing approved content on behalf of team members who have connected their own professional accounts, and is handled in accordance with Meta’s Platform Terms and Developer Policies. Team members may disconnect their account at any time, which revokes our access.
Cookies
Our website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
Data retention
We keep personal information only as long as needed for the purposes described here or as required by law and licensing rules.
Your choices
- Email: unsubscribe from marketing emails using the link in any message.
- Social connection: team members can disconnect a connected social account at any time.
- Access/deletion: to request access to or deletion of your personal information, contact us using the details below. (Loan-file information is subject to record-retention laws and C2 Financial’s GLBA notice.)
Data deletion requests
To request deletion of data associated with our applications, email info@c2hawaii.com with “Data Deletion Request” in the subject line.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy; the “Effective date” above reflects the latest version.
Contact us
C2 Hawaii — a division of C2 Financial Corporation
1003 Bishop Street, Pauahi Tower, Suite 2700-42, Honolulu, HI 96813
Email: info@c2hawaii.com · Phone: (808) 369-1700
Branch NMLS #1244222 · Equal Housing Lender
